Our Kensington PVC Plantation Shutters come with 25 Years warranty.

Conditions of Warranty

This warranty is in addition to the Customer's statutory warranties and other rights as outlined in the applicable fair trading and trade practices legislation. All products are to be manufactured with due care and skill and be reasonably fit for the purpose for which they were supplied. Please take special note of the conditions of this additional warranty provided by Bella Shutters & Blinds.

  1. All warranty repairs must be taken to your nearest place of purchase alternatively, If the Customer requests that repairs be carried out onsite, call out fees and delivery charges will be payable (only when the warranty claim has been made after more than six (6 months) from date of installation. Bella Shutters & Blinds reserves the right to remove the products from the Customer's premises if required for the purpose of effecting the repairs.
  2. This warranty does not cover normal aging/wear and tear including fading or discoloration.
  3. This warranty does not cover slight fabric colour shade and texture variations from batch to batch.
  4. This warranty does not cover accidental damage, misuse, wind damage, water damage on internal products or incorrect installation of the product by the customer.
  5. Under this warranty Bella Shutters & Blinds may need to replace components and materials with updated or new model components and materials.
  6. If Bella Shutters & Blinds decides that replacement products are required, the existing products must be returned to Bella Shutters & Blinds prior to replacements being manufactured.
  7. This warranty is not transferable and must be presented with receipts or other proof of purchase before any warranty work can be carried out.
  8. This warranty is only valid if the products have been paid for in full.
  9. Bella Shutters & Blinds reserves the right to assess the cause or any defect prior to committing to any repairs.
  10. Plantation shutters can occasionally interfere with window keys we accept no responsibility for any modifications that may be required to the locks or keys.

    Plantation Shutters: Light Gaps

    It's important to note that small variations in light gaps between plantation shutter blades are considered normal due to manufacturing tolerances. These gaps should be assessed with a 4-6mm separation between the blades and not when the blades are fully closed, as plantation shutters are not intended to be a complete block-out product and should not be evaluated as such.

  11. It is quite normal for the bottom of large plantation shutter panels to rest on the frame when in a closed position. Plantation shutters do not provide complete light block and light bleed between the blades when closed is standard.